Every message is read by the Clear60 support team. We reply within one business day, Monday through Friday.
01
Email support
Clear60 is operated by Axeray LLC, an independent retailer of the featured products.
Write to hi@mili.gift for any question about an order, a return, a refund, or a cancellation.
Include your Clear60 order number (it looks like C60-XXXXXXXX and appears on your confirmation page and Stripe receipt).
We respond within 1 business day. Requests sent on weekends are answered the next business day.
For your security, never email full card numbers. For your privacy, do not send medical history or facial photos.
02
What we can help with
Order status: where your routine is and when it will arrive.
Cancellation: cancel an order before fulfillment begins; see the Cancellation Policy for cut-offs.
Returns and refunds: start a return for unopened products within 30 days of delivery, or report a damaged, missing, or incorrect item within 7 days.
60-day guarantee claims: if the routine, used as directed, hasn't improved your skin, request a product-price refund within 60 days of delivery; see the Refund Policy.
Product questions: usage guidance based on each product's official label. Support is product education, not medical advice.